Important Information
Emergency Text service
Sussex Police has launched an Emergency Text service for deaf people, speech impaired people, and those who cannot use a voice telephone.
To summon help in an emergency, first create a new text message and enter details about the problem and the location and which service you require.
Next, choose to send the message, send the message to 65999, the message is then sent to Police Control, who deal with the request on behalf of the emergency services
Police Control will reply with confirmation they have received the message. They may ask more questions. You will know your message has been received only when you get a reply. Until you get a reply, try other ways to contact the emergency services
What is an emergency? Examples include: when life is at risk, crime is happening now, someone is injured or threatened, a person committing crime is near, there is a fire or people are trapped, you need an ambulance urgently, someone is in trouble at sea.
For non emergencies you can still text us on 07786 20 80 90 or use Minicom 01273 483435 or Fax 01273 404274. The Typetalk emergency line is available on 18000.
When texting the Emergency Controller remember to include: what is the problem, which emergency service do you need – Police, Fire Rescue, Ambulance or Coastguard. Where is the problem happening – include the name of the road and the town and any extra information like a house number.
This is an Emergency Text Service for Sussex only and your message will come through to a controller in Sussex Police. Emergency Text 65999
Please remember this service is for SUSSEX only
